Scope
These terms apply to visitors, trial users, customers, administrators, and other authorised users accessing the NG-Key website or services, unless a separate signed agreement, reseller agreement, procurement framework, or customer-specific terms take precedence for the relevant relationship.
If you use the services on behalf of an organisation, you confirm that you are authorised to bind that organisation to the extent applicable.
Access and acceptable use
- You must use the services lawfully, securely, and in good faith.
- You must not attempt to interfere with platform integrity, security controls, telemetry, authentication flows, or provisioning mechanisms.
- You must not use the services to infringe rights, process unlawful data, or deploy access-control rules in violation of applicable labour, privacy, criminal, or public-law requirements.
- Administrative users are responsible for the accuracy of their own configuration, assignments, and credential-management actions unless a managed-service agreement states otherwise.
Orders, contracts, and billing
Where products or paid services are offered, the binding contractual structure, service scope, pricing, taxes, invoicing, renewal logic, and cancellation rules are defined in the applicable quotation, order form, subscription plan, or master services agreement.
Any mandatory pre-contractual consumer information required under Spanish or EU law will be made available before conclusion of the relevant transaction. If a consumer-facing sale is offered, statutory rights such as withdrawal and conformity rights apply to the extent required by law and not excluded by the nature of the digital or business service.
Availability, support, and changes
Next Generation Access SL may modify, improve, suspend, or retire parts of the website or services where reasonably necessary for security, legal compliance, technical operations, product evolution, or third-party dependency changes.
Where a paid service includes support or service commitments, those commitments are governed by the applicable contract, not by this general website summary page alone.
Warranties and liability
To the fullest extent permitted by applicable law, the website and general informational materials are provided on an as-available basis. Nothing on this page excludes mandatory rights that cannot be waived under Spanish consumer law, product law, or the GDPR.
Except where liability cannot legally be limited, Next Generation Access SL is not liable for indirect, incidental, consequential, or loss-of-profit damages arising from use of the website or from customer-side configuration decisions, third-party integrations, telecommunications outages, or misuse of credentials or devices outside our control.
Suspension and termination
We may suspend or restrict access where reasonably necessary to protect security, investigate abuse, respond to legal requirements, or prevent harm to the platform, customers, or third parties.
A customer or user may also stop using the website at any time. Contractual termination rights for paid or managed services are governed by the applicable agreement.
Governing law and disputes
These terms are governed by the laws of Spain, without prejudice to mandatory consumer-protection rules that may apply in the EU country of a consumer’s habitual residence.
If you are a consumer in the EU, you may also have access to the European Commission Online Dispute Resolution platform or other local consumer-redress mechanisms, where such frameworks remain applicable to your transaction type.
Business disputes are subject to the competent courts and tribunals determined under applicable Spanish procedural law and any valid contractual jurisdiction clause.