Scope
These terms apply to visitors, trial users, customers, administrators, and other authorized users accessing the NG-Key website or services, unless a separate signed agreement, reseller contract, procurement framework, or custom terms take precedence for the relevant relationship.
If you use the services on behalf of an organization, you confirm that you are authorized to bind that organization to the required extent.
Access and Acceptable Use
- You must use the services lawfully, securely, and in good faith.
- You must not attempt to interfere with the integrity of the platform, security controls, telemetry, authentication processes, or deployment mechanisms.
- You must not use the services to infringe rights, process unlawful data, or introduce access control rules in violation of applicable labor, data protection, criminal, or public law requirements.
- Administrative users are responsible for the accuracy of their own configurations, assignments, and actions in managing credentials unless otherwise stated in a managed services agreement.
Orders, Contracts, and Billing
When products or paid services are offered, the binding contractual structure, scope of services, pricing, taxes, billing, renewal logic, and cancellation rules are specified in the respective offer, order form, subscription plan, or framework agreement.
All mandatory pre-contractual consumer information under Spanish or EU law will be provided before completing the relevant transaction. If a sale is offered to consumers, legal rights such as withdrawal and conformity rights apply as required by law and are not excluded by the nature of the digital or business service.
Availability, Support, and Changes
Next Generation Access SL may modify, enhance, suspend, or discontinue parts of the website or services at its discretion for security reasons, compliance with legal regulations, technical processes, product developments, or changes in third-party dependencies.
If a paid service includes support or service obligations, those obligations are subject to the applicable contract and not just this general summary page of the website.
Warranties and Liability
To the fullest extent permitted by applicable law, the website and general informational materials are provided on an as-is basis. Nothing on this page excludes mandatory rights that cannot be waived under Spanish consumer law, product law, or the GDPR.
Except where liability cannot legally be limited, Next Generation Access SL is not liable for indirect, incidental, consequential damages or lost profits arising from the use of the website or from configuration decisions on the customer side, third-party integrations, telecommunications failures, or misuse of credentials or readers outside our control.
Suspension and Termination
We may suspend or restrict access for reasonable reasons to protect security, investigate abuse, respond to legal requirements, or prevent harm to the platform, customers, or third parties.
A customer or user may stop using the website at any time. The contractual termination rights for paid or managed services are subject to the respective agreement.
Governing Law and Disputes
These terms are governed by the laws of Spain, without prejudice to mandatory consumer protection provisions that may apply in the EU country of a consumer's habitual residence.
If you are a consumer in the EU, you may also have access to the European Commission's online dispute resolution platform or other local consumer complaint mechanisms, provided such frameworks apply to your type of transaction.
Business disputes are subject to the competent courts and tribunals determined by applicable Spanish procedural law and a valid contractual jurisdiction clause.