Legal Notice

Vulnerability disclosure

How to report a security issue in NG-Key or related first-party devices.

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How to report

Send a description of the issue, the product or SKU, and a version or digest if you have one. Do not send exploit code, credentials, or customer data.

Contact

Use support@ng-key.com. This mailbox is the public product-security contact.

support@ng-key.com

Scope

This page covers NG-Key, NG-Key-Reseller, NG-Production, and first-party devices operated by Next Generation Access SL. Reports about third-party products belong with those vendors.

What happens next

We acknowledge reports within two business days and coordinate a fix with the reporter. This page is a disclosure policy, not a certificate or compliance claim.

NG-Key

Technology and access control services operated from Jávea/Xàbia, Alicante, Spain, for customers in the European Union and related markets.